When I plug the phone into the USB, the message displayed says, 'what do you want to do with your Apple phone' and I choose 'upload photos and videos.' It automatically goes to a screen that says I have no photos. Need further assistance? Use the ' Get Help Now' option at the bottom right to chat with a Dell technician right away. I am trying to upload my pictures from my iPhone 4S to the computer. Hope this helps because it certainly worked for me.Īdditional information: App used to import - Windows Photo App make sure once it begins to import that your cord doesn’t move around or accidentally unplug, the photos that were importing will still be imported but you will receive the same message again, and will just have fix the cord and re-import the photos that had not been imported (the app will automatically select them for you) To be safe, close the apps you have running by pressing the home button twice and swiping up, then plug in your iPhone cord to the USB of your PC, allow your phone to trust the computer, and choose to imort your photos to computer.
Go to you’re iPhones settings, scroll down to - Photos - scroll down to - TRANSFER TO MAC OR PC - which most likely is set to - Automatic - all you have to do is switch it to - Keep Originals - and that should solve the problem.
If you get this message, there’s a way to solve it without giving up and having to end up buying something to import your photos from iPhone to the PC.
